AGB

Welcome to our store. These Terms of Service explain the rules and conditions that apply when you visit our website, browse our products or place an order.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. GENERAL CONDITIONS

By using our website, you confirm that you are legally permitted to enter into a purchase agreement in your country or region.

You agree to provide accurate and complete information when placing an order, creating an account or contacting our customer service team.

We reserve the right to refuse service, restrict access or cancel transactions where we reasonably suspect fraudulent, abusive, unauthorized or unlawful activity.

2. PRODUCTS & PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, materials and other product information displayed on our website are accurate and up to date.

However, colours may appear slightly different depending on your device, monitor or screen settings. Minor variations may also occur between product images and the actual product.

We reserve the right to:

Modify or discontinue products without prior notice
Limit the quantity of products available for purchase
Correct product descriptions, specifications or other website information
Correct pricing or technical errors
Refuse or cancel orders where necessary

3. PRICING & PAYMENTS

All prices displayed on our website are shown in the applicable currency and may change from time to time without prior notice.

We accept payment through the payment methods available at checkout. By placing an order, you confirm that you are authorized to use the selected payment method.

Payments are processed through secure third-party payment providers. We do not store or have direct access to your complete payment card information.

If a payment cannot be successfully authorized or verified, we may be unable to process or fulfill the order.

4. ORDER ACCEPTANCE & CANCELLATION

After placing an order, you will receive an order confirmation by email. Receiving an order confirmation does not necessarily mean that the order has been fully accepted or dispatched.

We reserve the right to refuse or cancel an order for reasons including:

Suspected fraudulent or unauthorized activity
Payment verification issues
Product availability problems
Incorrect pricing or technical errors
Incorrect or incomplete customer information
Other circumstances that prevent us from reasonably fulfilling the order

If you need to cancel an order, please contact us as soon as possible. Cancellation requests should normally be submitted within 24 hours of purchase and are subject to whether the order has already been processed or shipped.

Email: rita66889@outlook.com

5. SHIPPING & DELIVERY

Orders are normally processed within 1–2 business days after payment has been successfully confirmed.

Available shipping methods may include standard and express delivery depending on the destination.

Standard Shipping: €5.99, estimated delivery 7–14 business days
Express Shipping: €8.99, estimated delivery 5–8 business days
Free Standard Shipping: available on orders over €60

Delivery estimates are provided for guidance and may vary depending on the destination, carrier, customs processing, weather, holidays and other circumstances outside our reasonable control.

A tracking number will normally be provided once your order has been dispatched.

We are not responsible for delays caused by shipping carriers, customs authorities, incorrect shipping information provided by the customer or other events beyond our reasonable control.

6. RETURNS & REFUNDS

Our Return Policy explains the conditions and procedures for returns, exchanges and refunds.

Customers may generally request a return within 30 days of receiving their order, provided that the item meets the applicable return conditions.

Returned products should be unused, unworn, unwashed and in their original condition, with original tags and packaging where applicable.

By placing an order through our website, you agree to the terms and conditions stated in our Return Policy.

Approved refunds are normally issued to the original payment method within 5–10 business days after the return has been inspected and approved.

7. PRODUCT AVAILABILITY

Product availability may change without notice.

If an item becomes unavailable after an order has been placed, we will contact you and provide an appropriate solution. Depending on the circumstances, this may include offering an alternative product or issuing a refund for the unavailable item.

8. INTELLECTUAL PROPERTY

All content available on this website, including text, product descriptions, images, graphics, logos, designs, photographs and other website content, is owned by us or our content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish or use our website content for commercial purposes without prior written permission.

9. USER CONDUCT

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.

You must not use our website for unlawful, fraudulent, abusive or prohibited activities, including:

Attempting to access or interfere with website systems without authorization
Using the website for fraudulent transactions
Providing false or misleading information
Uploading or distributing malicious software
Attempting to disrupt or damage website functionality
Violating applicable laws or regulations
Interfering with the normal operation of the website

We reserve the right to restrict or terminate access to our website where misuse or prohibited activity is identified.

10. WEBSITE AVAILABILITY

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or free from technical errors.

We may temporarily suspend, modify or discontinue parts of the website for maintenance, updates, security reasons or other operational requirements.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special or consequential losses arising from the use of our website, products or services.

We are not responsible for circumstances beyond our reasonable control, including shipping delays, customs delays, natural events, technical interruptions or other external circumstances.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable consumer protection laws.

12. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store and protect personal information.

By using our website, you acknowledge that your personal information may be processed as described in our Privacy Policy and as necessary to provide our services.

13. THIRD-PARTY SERVICES

Our website may rely on third-party services to support payment processing, shipping, analytics, website functionality, customer support and other business operations.

Third-party services may operate under their own terms and privacy policies. We are not responsible for the independent policies or practices of third-party service providers.

14. CHANGES TO THESE TERMS

We may update or modify these Terms of Service from time to time to reflect changes to our services, business practices, technology or applicable requirements.

Any updated terms will become effective when the revised version is posted on this page.

We encourage you to review this page periodically so that you remain aware of the terms that apply to your use of our website and purchases.

15. CONTACT US

If you have any questions about these Terms of Service, your order or our services, please contact our customer support team.